FAQ
Answers before you start
Pricing, photo requirements, data handling, and what the preview can and can't do. If something isn't covered here, reach out before purchasing.
SurgeryViz is for adults who want a private, early look at eyelid, under-eye, or brow changes before deciding whether a consult feels worthwhile.
It is not for urgent medical issues, diagnosis, or anyone expecting the report to replace an in-person exam. It is consult-prep, not medical advice.
You get an approximate before-and-after visualization, plain-language limitations and questions, and a saved link you can reopen later.
No. Save your email, accept the image-use consent, and your complete report opens when processing finishes.
Use a straight-on image with even lighting, both eyes visible, and a neutral expression. If the photo is too dark, angled, or blocked, replace it before continuing.
Yes. Email support@surgeryviz.com if you want a run, image, or customer record reviewed for deletion.
No. Email is required before upload so your run can be saved, but a full account is optional until you want everything in one dashboard.
Still have questions?
Email support@surgeryviz.com for deletion requests, delivery help, or issues reopening a saved report.
Policies
Review the Privacy Policy, Terms. Historical buyers can also review the legacy purchase support policy.